Contact

Contact ORVRA

Whether you’re planning a new Amazon LEO installation, upgrading existing hardware, or need help selecting the right mounting solution, our team is here to help.

ORVRA specialises exclusively in Amazon LEO satellite mounts, installation hardware, and accessories, and we’re happy to assist with product selection, installation guidance, and general enquiries.

Getting in Touch

For the fastest response, please use the contact form on this page and include as much detail as possible about your setup and intended use.

We can assist with enquiries related to:

• Amazon LEO mounting solutions and accessories
• Residential, mobile, marine, and commercial installations
• Product compatibility and installation requirements
• Orders, shipping, and delivery timeframes
• Trade, wholesale, and installer enquiries

Our support team has hands-on experience with LEO satellite hardware and understands the real-world conditions these systems operate in.

Support & Response Times

ORVRA is an Australian-based business with locally warehoused stock and local support.

We aim to respond to all enquiries within 1 business day, excluding public holidays. During peak periods, responses may take slightly longer, but every enquiry is reviewed by a real person, not an automated help desk.

Order & Shipping Enquiries

If your enquiry relates to an existing order, please include your order number so we can assist you as quickly as possible.

For shipping and delivery information, most orders are dispatched from Australia with fast delivery available across Australia, New Zealand, and selected international markets.

Trade & Wholesale Enquiries

If you’re an installer, integrator, or trade customer looking to work with ORVRA, please include details about your business, typical installation environments, and expected volumes. Our team will review your enquiry and be in touch to discuss suitability and next steps.

Before You Contact Us

You may find answers to common questions on our product pages, including compatibility notes and installation guidance. If you’re unsure which solution is right for your setup, we recommend getting in touch, choosing the correct mounting hardware upfront avoids issues later.

For further information and to get in touch, please email shop@orvra.com.au